Privacy Policy

PRIVACY POLICY

Our responsibility and the applicability of this privacy policy

When it comes to the processing of your personal data, we are the ' responsible ' in the sense of the General data protection Regulation (GDPR). This means that we decide which personal data are processed, for what purpose and in what manner.

We are responsible for ensuring that your personal data in accordance with the GDPR, is processed in a proper and careful way.

This privacy policy applies to all our services and agreements. By using our website or by closing an agreement, you accept our privacy policy.

Which personal data do we collect?

Personal data are all data that can provide information on an identifiable natural person. We use and process data including your name, address, telephone number, email address, bank details, purchase history and sporadic data such as wedding or birth dates. We need this information to contact you, to carry out our obligations arising from any agreements entered into between you and us. We also use this data to send informative or commercial messages related to our company. When visiting our website, we may monitor your web browsing habits through cookies.

What we do with Your data?

To carry out an agreement

We process this data to handle your purchases, restorations or other agreements. Occasionally the personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our art work or services, respond to your inquiries or for any of the purposes described in this policy.

Newsletters

We may keep our customers and those who have given permission, informed about our business and events and may also use personal data to send (electronic) newsletters.

Our website may use cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Cookies are small text files that can be placed on your computer for us or third parties to help analyse how visitors use our site. The information generated by the cookie about your use of the website may be transferred to our own servers or those of a third party such as Google.

Security of Your personal data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Staff working with personal data are bound to confidentiality agreements.

How long will we keep Your information?

We will not retain your personal information longer than necessary for the purposes of the processing, however this can vary per client. We generally use the agreed warranty period and/or the legal retention periods.

Your rights

At any time, you have the right to request access to or a copy of any personal data which we hold about you, to rectification of your personal data, if you consider that the information we are holding is inaccurate, to ask us to delete your personal data, if you consider that we do not have the right to hold it. You have the right of data portability (moving some of your personal data elsewhere)to a third party appointed by you.

Any request from you for access to or a copy of your personal data must be in writing.

If you have any concerns about our use of your information, we would like to solve this with you. You also have the right to make a complaint to the Authority of Personal data via de Autoriteit Persoonsgegevens, who regulates and supervises the use of personal data in The Netherlands.

Questions, comments and requests regarding this policy are welcomed and should be addressed to:
info@phoogendijk